Privacy Policy

Last updated: January 13, 2026

LOOK. ICONIC. (“we”, “us”, or “our”) operates this website and online store, including all related information, content, features, tools, products and services (collectively, the “Services”). Our store is powered by Shopify Inc. (“Shopify”), which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, make a purchase, create an account, contact us, or otherwise interact with the Services.

By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Who is Responsible?

LOOK. ICONIC is the data controller responsible for the processing of your personal information.

Business details
LOOK. ICONIC.
Email: info@look-iconic.com
Chamber of Commerce number: 99461048
VAT number: NL005388842B10
Country of establishment: The Netherlands

If you are located in Canada, your personal information is processed in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Personal Information We Collect

We only collect personal information that is necessary for the operation of our business and the delivery of our Services.

Depending on how you interact with us, we may collect the following categories of personal information:

  • Contact information: name, billing address, shipping address, email address, telephone number

  • Order and payment information: purchased products, order history, payment status (payment details are processed securely by payment providers)

  • Account information: login credentials, preferences and settings

  • Technical information: IP address, browser type, device information

  • Communication data: emails, contact form submissions, customer service interactions

  • Marketing preferences: consent for newsletters or promotional communications

  • Website usage data: interactions with our website collected via cookies and similar technologies

We do not intentionally collect sensitive personal information.

3. Purposes and Legal Basis for Processing

We process your personal information for the following purposes:

Purpose Legal Basis
Processing and delivering orders Performance of a contract
Customer service and communication Performance of a contract
Account management Performance of a contract
Marketing communications Your consent
Website analytics and optimization Legitimate business interest
Fraud prevention and security Legitimate business interest
Compliance with legal and tax obligations Legal obligation

Our legitimate interests include improving our Services, maintaining platform security, and providing a smooth customer experience.

4. Marketing Communications

You will only receive marketing communications from LOOK. ICONIC. if you have explicitly opted in.

You can withdraw your consent at any time by using the unsubscribe link in our emails or by contacting us at info@look-iconic.com.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to ensure the proper functioning of our website and to gain insight into how visitors use our Services.

Non-essential cookies are only placed with your consent through our cookie banner.
For more information, please refer to our Cookie Policy.

6. Sharing of Personal Information

We do not sell your personal information.

We may share your information with trusted third parties, including:

  • Payment and logistics partners for order fulfillment

  • IT and platform service providers (such as Shopify and email software providers)

  • Marketing service providers, only where you have given consent

  • Government authorities where required by law

All third-party processors are required to protect your personal information and process it only in accordance with our instructions.

7. Shopify and Third-Party Services

Our store is hosted by Shopify. Shopify processes personal information on our behalf to provide and improve the Services.

Your information may be stored or processed by Shopify and its service providers in countries outside your country of residence, including Canada and the United States. Shopify is responsible for certain aspects of data processing related to platform functionality.

For more information, please consult the Shopify Consumer Privacy Policy:
https://privacy.shopify.com

8. International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence.

Where required by law, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or equivalent legal mechanisms to protect your data.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against loss, misuse, unauthorized access, disclosure, or alteration.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy:

  • Order and invoice data: 7 years (legal obligation)

  • Marketing data: until you unsubscribe

  • Customer service communications: up to 2 years

  • Cookie data: as specified in our Cookie Policy

11. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to certain processing activities

  • Request data portability

  • Withdraw consent at any time

You can exercise your rights by contacting us at: info@look-iconic.com

If you are located in Canada and have concerns about our handling of your personal information, you also have the right to file a complaint with the Office of the Privacy Commissioner of Canada.

12. Children’s Privacy

Our Services are not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, business operations, or legal requirements.

The most current version will always be available on our website, with the “Last updated” date clearly indicated.

14. Contact

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us at:

LOOK. ICONIC.
Email: info@look-iconic.com